Privacy Policy
It Is Wellness | Privacy Policy
Your privacy is not only protected- it's sacred.
At It Is Wellness, we are committed to honoring and safeguarding your personal information as you step into spaces of healing, vision, and restoration. We recognize that your journey is personal, your story is sensitive, and your trust is something we will never take lightly
What We Collect
We may collect and store the following:
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Name, email, phone number
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Intake form responses and session details
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Payment and billing information
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Communication via email or booking systems
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Analytics data for site optimization
How We Use Your Information
Your information is used only for the purpose of providing counseling, coaching scheduling, and customer care. We never sell, trade, or misuse your data.
We use Zoom for Healthcare, which fully HIPAA-compliant and encrypted for secure virtual counseling and coaching sessions.
HIPAA Statement
As a master's-level counselor, Mia Randall honors the ethical handling of all Protected Health Information (PHI) under HIPAA guidelines. All client communication, documentation, and virtual sessions are managed with confidentiality, care, and compliance.
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What is shared in session stays in sacred confidence-unless there is legal or ethical obligation to report harm to self, others, or a minor.
Third-Party Services
We may use third-party platforms such as:
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Zoom for Healthcare (secure video conferencing)
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Payment processors like Stripe or PayPal
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Google Analytics or site management tools
These platforms are selected based on their commitment to privacy, data security, and HIPAA or GDPR compliance.
Your Rights
You have the right to:
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Request a copy of the data we store about you
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Update or correct your personal information
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Request selection of non-legally retained data
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Opt out of non-essential communication at any time
If you have questions of concerns about your data privacy, please contact us at support@itiswellness.com.